The Review Smiths
Epos Impact 700 Epos Impact 700
4
Epos Impact 700 4

Epos have been about for a while, providing audio technology and, it’s fair to say, they’ve got pretty good at it! Whether it be wired or wireless, fully enclosed or ear buds, these guys have done it and then some. As a result, they’ve got a broad catalogue and if they’re still knocking out wired headsets, it’s just proof that not everything needs to be wireless. Sometimes, wired is the way to go to be fair – the connection time is quicker and you can dictate the transmission material to be used rather than rely on Bluetooth or comparable technologies that wireless sets need to work.

The Impact 700 has 3 beamforming microphones built in to the mic at the end of the boom that, when combined with the EPOS AI™ provide a more clear voice transmission than most (noise suppression also helps), giving a very natural sound to the person on the other end. When it comes to the user end, the earpads are soft, made from a leather substitute and designed for comfort enabling the user to wear them for the duration of their office day without any discomfort. Incoming sound benefits from passive noise dampening, speech clarity and acoustic shock protection, all built in to the headset.

The controller is built in to the connection wire and is where you can modify the volume or mute your calls with an easy-to-use intuitive design. It also contains an additional button to answer and terminate calls, leaving your operator free to focus on the screen and necessary apps in front of them and not clutter it with whatever call operating program you’re using. The microphone boom swivels up so it can be easily moved out of the way when necessary and the headband has a generous amount of adjustability to suit all head sizes. RRP £79.95

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A solid, decent headset, ideal for call centre operators with good quality of sound and audio.
  • Wired connection so no chance of disconnection
  • Intuitive control built in to the wire
  • Active noise dampening
  • Activegard™ acoustic shock protection
  • Being wired means users can’t easily move around